Client Support Portal
Let’s get you back to work.
When instructed by your Bowsher IT technician, follow the 3 simple steps below to launch an on-demand encrypted support session.
Step 1
Download SOS App
Choose Windows or Mac below to download the official lightweight Splashtop SOS client.
Step 2
Open & Run File
Open the downloaded file. No installation or administrator password is required.
Step 3
Share 9-Digit Code
Read the 9-digit code displayed on your screen to your technician to begin remote support.
On-Demand Remote Assistance
Download Splashtop SOS
Choose your device below to begin your direct download immediately.
What you’ll see when opened
9-DIGIT • SESSION • CODE
Provide this code to your Bowsher IT technician on the phone.
- 256-Bit TLS & AES encryption
- Session disconnects instantly
- Permission-based code required
Direct Contact
Prefer to reach us first?
If you are experiencing an urgent technology issue or outage, give our office a call or text directly.
Security Notice
Only connect with technicians you know.
Bowsher IT will never call you unprompted asking you to open a remote session. Only share session codes with your trusted Bowsher IT technician.